Terms and Conditions - Hedge Trimming Dalston
Welcome to Hedge Trimming Dalston. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern the provision of hedge trimming and related services by Hedge Trimming Dalston to our clients. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services Provided
- Hedge Trimming: Professional trimming of various hedge types to maintain their health and aesthetic appearance.
- Pruning: Specialized pruning to promote growth and remove any diseased or damaged branches.
- Maintenance Contracts: Ongoing services to ensure your hedges remain in optimal condition throughout the year.
3. Booking and Scheduling
Appointments can be made through our online booking system or by contacting our customer service team. We strive to accommodate your preferred dates and times, but availability may vary.
3.1 Confirmation
Once a booking is made, you will receive a confirmation email detailing the scheduled service date, time, and estimated duration.
3.2 Rescheduling and Cancellation
If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
4. Payment Terms
Payment for services is due upon completion of the job unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4.1 Pricing
Our pricing is based on the scope of work, size of the hedge, and any additional services requested. You will receive a detailed quote before any work begins.
4.2 Invoices
Invoices will be provided electronically for your records. Please ensure that all payments are made by the due date to avoid any service interruptions.
5. Liability and Insurance
Hedge Trimming Dalston operates with full liability insurance to cover any accidental damages that may occur during our services. We take every precaution to protect your property, but we are not responsible for natural occurrences or pre-existing conditions of your hedges.
5.1 Damage Policy
In the unlikely event of damage, please notify us immediately. We will assess the situation and take appropriate measures to rectify any issues.
6. Client Responsibilities
Clients are expected to provide access to the property at the scheduled service time. Ensure that any obstacles or hazards are removed to facilitate safe and efficient work.
6.1 Property Access
If access to your property is restricted or delayed, we reserve the right to reschedule the service without any liability.
7. Health and Safety
Our team adheres to strict health and safety guidelines to ensure the well-being of both our staff and clients. We use appropriate safety equipment and follow industry best practices during all operations.
8. Environmental Responsibility
We are committed to environmentally sustainable practices. All green waste generated from our services is disposed of responsibly, adhering to local regulations and standards.
9. Intellectual Property
All content provided by Hedge Trimming Dalston, including logos, images, and written materials, is protected by intellectual property laws and may not be used without explicit permission.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Hedge Trimming Dalston operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
11. Amendments
We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services signifies your acceptance of the updated terms.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
13. Entire Agreement
These terms and conditions constitute the entire agreement between you and Hedge Trimming Dalston regarding the services provided and supersede all prior agreements and understandings.
13.1 No Waiver
Failure to enforce any right or provision of these terms does not constitute a waiver of such rights.
14. Contact
For any questions or concerns regarding these terms and conditions, please reach out through our official communication channels.